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“I have learned how to be assertive and
confident……have set myself new aims and ambitions……
The World is My Oyster!!”
E.H., NHS Trust, Norwich.
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What is the difference between being passive, being aggressive and being assertive? How do you achieve the perfect balance? Assertiveness is about effective communication, and in this workshop we shall be exploring how this can be achieved, the effect it has, and the part that voice, body language, words and confidence play in its success.
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