"I am sure things will get better and have realised that we all have to make a contribution in order for it to work."

P.E., Essex County Council

Sometimes there is the opportunity in a case of harassment for the two parties to try and reach an agreed compromise or solution to the claim of harassment. This is now known to be an excellent way forward, as it is dealt with under the ‘informal complaints procedure’, and can often settle a dispute swiftly, effectively and economically.

Carrie is available to come into your workplace, on the understanding that all parties - the claimant, the alleged harasser and the Head of Personnel - are in agreement, to try and solve the problem in this way. Carrie’s experience in dealing with such cases is evident from the speed with which cases are usually resolved, allowing each person to return to their workplace duties quickly and with dignity.

This process can avoid long-drawn-out and protracted investigations, stress-leave, panel hearings, appeals and poor workplace relations. Conciliations must be tackled fast and Carrie can often respond to such an urgent call very quickly.